Johnson Honda of Stuart – A Dealership Success Story by DataClover
How Johnson Honda of Stuart Retained 89 Service Customers Within Their First 60 Days of Using DataClover's DealerServiceHub (DSH)!
The Problem
During the COVID-19 pandemic, Johnson Honda of Stuart was struggling with converting their web traffic into service customers and business. Their old website was not fully set up to funnel their service drive.
The Solution
In May 2021, Johnson Honda of Stuart partnered with DataClover to boost their service drive. To solve the problem of getting enough service appointments booked through their website, DataClover recommended their “Quick Schedule” Tool. This tool enables website visitors to easily book their service appointments with the dealership in no more than a couple of seconds.
Here’s how Johnson Honda of Stuart benefited from DataClover’s DealerServiceHub (DSH):
- In their first 60 days on DataClover’s DealerServiceHub platform, Johnson Honda of Stuart generated 89 service appointment requests from their visiting customers.
- 57 out of the 89 customers were outside the 6-month/5k mileage service interval and 22 of them had been inactive for more than 12 months.
- The powerful DealerServiceHub started converting the dealership’s website traffic at a rate of 23.6% which is 16 times greater than the standard service scheduling website.
The Future
Johnson Honda of Stuart has been enjoying the output that our products have been delivering and is looking to further ramp up its service marketing drive with DataClover.
You can check several more of our dealership success stories here.
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DataClover enables dealerships to digitally identify and target potential service customers so they can easily match and sell the most appropriate products/services (bundles) with various discounts and offers to them.
A Dealership Success Story by DataClover
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