Dealerships have to think long-term and build a relationships with customers. This starts with oil changes and other routine maintenance. Most people do not keep their vehicle up to date with routine maintenance because they don’t actually know what needs to be done.
The goal is to keep the customer involved by making them a part of the process as vehicle quality improves, warranty work declines, and recalls occur.
If the customer finds your dealership convenient, educational, and trustworthy, they will continue to do business with you.
Want to learn more how DataClover helps dealerships own their service market? We recapture lost souls through email campaigns and pinpoint new customers for conquest campaigns.
Email firstname.lastname@example.org to learn more, we’d love to walk you through a free demo!