Looking For Fast Cash? Or Building Customers For Life?

By |June 3rd, 2016|

A successful dealership should know that their best sales employees are not always found at the front of the store, they are often in the back selling your service drive.

But do your service advisors know this? With the majority of a dealership’s revenue coming from the service department, it is crucial for your service advisors […]

Why Tires are the Key to Service Retention

By |March 31st, 2016|

Over the past few years, there has been a major push by dealerships and manufacturers to focus on service retention. The top two services customers have performed away from the dealership are oil changes and tires.
Why Should I Care About Selling Tires?
Yes, tires are a low gross profit item compared to services that require more […]

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